Pay for goods both on our website your credit card or on delivery to the courier by cash or card.
delivery of a Pony Express courier service from 9:00 to 18:00 on weekdays
For the sum of more than 5000 rubles is FREE (in one of the 18 thousand Russian populated areas; delivery detail geography www.ponyexpress.ru see website).
For the sum of 5000 rubles delivery cost 500 rubles.
The restriction on the number of positions in the order - 4 units.
If you wish to receive your order within 3 hours of the confirmation of the presence of the goods call-center operator, use express delivery. It costs 1000 rubles within the MKAD. If the price of more than 15 000 rubles., Express delivery is free.
Delivery times are discussed with the call center operator immediately after ordering.
Delivery in Moscow, Moscow Region, and to St. Petersburg - from 2 to 4 days.
Other regions of the Russian Federation - up to 15 calendar days.
Delivery to other countries - ask at Pony Express website.
All the details of delivery, you can check with our operator.
If the selected item on the website did not come to you, return it to the courier upon receipt. In this case, you only pay for shipping. If you decide that the product does not suit you after the courier left, you have the right to make a refund or exchange in our store within 14 days from the date of delivery. Exchange / return is possible, if the product was not used, retain the packaging and receipt.
To make an exchange or refund in two ways
1. Call the courier. In this case, you pay the courier services in accordance with the current tariffs.
2. Do you organize yourself to the point of delivery of the goods ex works (Ul. Rochdelskaya, 15, Building 31, 2nd Floor).
If you are not in Moscow, you can return the item by sending it by mail, after contacting the call center operator at the telephone number listed on the site, or by e-mail to get the address to send. In this case, all costs of delivery you assume. We will refund the cost of the goods with the help of funds transfer to your card or personal account. You will also need to fill out an application for the return of the goods. You can ask us for an application form at firstname.lastname@example.org.